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Privacy Policy

Crystal Exteriors Limited

πŸ“… Last Updated: February 2026
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UK GDPR

Fully Compliant

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Secure

Encrypted Data

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Transparent

Clear Policies

1

Introduction

CRYSTAL EXTERIORS LIMITED ("we", "our", "us") operates the Crystal Exteriors mobile application and related website (the "Service").

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our app or website to request exterior cleaning services within the United Kingdom.

πŸ’™ We are committed to protecting your privacy and handling your data responsibly.

2

Information We Collect

We collect only the information you voluntarily provide when submitting a booking request:

πŸ‘€ Full Name
πŸ“± Phone Number
πŸ“ Address
πŸ“… Preferred Date & Time
πŸ“ Optional Notes

🚫 We DO NOT Collect:

βœ— Contacts
βœ— SMS messages
βœ— Call logs
βœ— Location
βœ— Biometric data
βœ— Financial data
3

How We Use Your Information

Your information is used strictly for:

βœ“ Processing your booking request
βœ“ Contacting you to confirm scheduling
βœ“ Providing customer support
βœ“ Maintaining service records
βœ“ Improving service delivery

βœ“ We do NOT use your information for unrelated marketing without consent.

4

Legal Basis (UK GDPR)

Under UK GDPR, our lawful basis for processing your personal data is:

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Contractual Necessity

To provide requested services

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Legitimate Interest

Service management and support

5

Data Sharing

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Your Data is Safe

We do NOT sell, rent, or trade your personal data.

We may share limited data only when:

1 Required by law
2 Necessary to protect legal rights
3 Required for legitimate business operations
6

Data Retention

We retain booking information only for as long as necessary to:

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Fulfil Service

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Provide Support

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Legal Compliance

⏱️ Data is NOT retained longer than reasonably required.

7

Data Security

We implement comprehensive security measures:

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Secure Hosting

Enterprise-grade servers

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HTTPS Encryption

Encrypted transmission

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Access Control

Restricted internal access

8

Your Rights (UK Data Protection)

You have the right to:

πŸ“‹ Request access to your personal data
✏️ Request correction of inaccurate information
πŸ—‘οΈ Request deletion of your personal data
🚫 Object to processing under certain conditions
⏸️ Request restriction of processing
9

Children's Privacy

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Our services are not directed at individuals under 18 years of age.

We do not knowingly collect personal data from children.

10

Third-Party Links

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Our app or website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

11

Changes to This Policy

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We may update this Privacy Policy periodically. Changes will be reflected by updating the "Last Updated" date at the top of this page.

12

Contact Information

If you have any privacy-related questions or data requests, please contact:

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CRYSTAL EXTERIORS LIMITED

Professional Exterior Cleaning Services

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Email

admin@crystalexteriors.store

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Service Area

United Kingdom

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Your Privacy Matters

We are committed to protecting your personal information and maintaining transparency in all our data practices.